Netflix Not Working on Roku
It's quite frustrating when you want to watch a drama or movie on Netflix but it was not working on your Roku TV. For many Roku users face this problem, here, we list some solutions that may help.
Part 1: 7 Solutions to Fix Netflix Not Working on Roku
We’ll start with the most common fixes and work our way to the more drastic measures.
1Unplug TV and Roku device
- Step 1.Unplug your Roku TV to get Netflix working again on your Roku.
- Step 2.Make sure you wait at least 2 minutes before plugging back in your TV.
- Step 3.Hold the power button for 30 seconds while the TV is unplugged.This will allow the TV to soft reset itself and drain any remaining power.
- Step 4.Reconnect the Roku and TV after 60 seconds. Netflix will start working again when you power it on again.
2Update Netflix
- Step 1.Press Home on your remote.
- Step 2.Find Netflix on your apps and highlight it.
- Step 3.Press the Star button.
- Step 4.Select Check for updates.
3Reinstall the Netflix app
If none of the above fixes worked, you should try reinstalling Netflix.
- Step 1.Locate the Netflix app on the Roku HOME screen.
- Step 2.Click the asterisk “*” button on your remote to open the Channel Menu.
- Step 3.Scroll down to choose the REMOVE CHANNEL button. Once you click OK, Netflix will uninstall.
- Step 4.After you've finished, restart your Roku TV. You can reinstall Netflix from Apps section.
4Check the Internet Connection
Another reason for Netflix not loading on Roku can be the router not working correctly. It’s not that you don’t have Internet, it’s that you don’t have enough speed. It is a good idea to restart both your router and your Roku device, and perhaps check to see if there are too many devices using the Internet at the same time.
5Netflix Account Limitation
You can always be wrong and it could be a Netflix account issue, either you have not been billed for the month or there is a suspension on your account. Or maybe there are too many people use this account to watch. Make sure everything is okay with your account.
6Update your Roku OS
An outdated Roku software can also affect the Netflix streaming on Roku. To solve this problem, check for any Roku OS updates in the settings menu.
- Step 1.Press the HOME button on your remote to open settings.
- Step 2.Scroll up or down to find the “SYSTEM” option.
- Step 3.Select System, then click “SYSTEM UPDATE”.
Update your Roku software regularly to ensure your TV remains compatible with Netflix's app. If your Roku is up to date, check for Netflix app updates. The older version of Roku OS may also not work properly.
7Reset your Roku
The most common fix for Netflix problems is to reset your Roku. It will clear the device's built-up cache which could cause multiple problems. All the data will be delete, and you need to redownload the apps.
Generally, the cache issues include screen freezing, crashing apps, sound popping up, and TV buffering. Follow the steps the reset your Roku and clear caches:
- Step 1.Press the HOME button on your remote.
- Step 2.Press the keys with the same sequence on the remote: “Home” button: 5 times and “Up” button 1 time. Then click “Rewind” button 2 times, and “Fast Forward” 2 times.
- Step 3.Reboot your Roku at least once or twice. Once your cache is cleared, your Netflix app will work again!
Part 2: Why Is Netflix Not Working on My Roku TV？
Roku devices fail to stream Netflix on Roku devices due to several factors. As Roku does not require any cables, it relies only on an internet connection to work. An unstable or weak internet connection is the major cause of Netflix not responding to Roku.
Netflix might not function on your Roku device if either of both apps requires an update. If applications and software are not regularly updated, they become incompatible.
Netflix may also cause problems on Roku TV if your Netflix account is not set up correctly. Spontaneous streams may be limited according to your Netflix plan.
Part 3: The Ultimate Solution: Use AirDroid Cast to Watch Netflix on Roku TV
AirDroid Cast is a must-have app for those who prefer top-notch streaming on their smart TV. The reason is that this app allows users to screen mirror the mobile, iPad, laptop, Mac, etc. easily, which has relieved people from facing Netflix issues.
Just open Netflix on one of your devices, share the screen with the Roku TV via AirDroid Cast, and then enjoy the highest quality video and audio quality Netflix streaming with no problems.
Here is how you can connect your mobile to the TV using AirDroid Cast:
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- Step 1.Download and install AirDroid Cast
- Step 2.Open AirDroid Cast Web on your Roku TV
- Step 3.Select System, then click “SYSTEM UPDATE”.
On your Roku channel, find a web broswer and access the Airdroid Cast webpage “webcast.aridroid.com.” Enter the code manually from your TV screen to your mobile. Or you can scan the code from the mobile screen.
- Step 1.Download and install AirDroid Cast
- Step 4.Open the AirDroid Cast app on your mobile and click on “Start Casting”
- Step 5.Enjoying Netflix on Roku
After clicking on start casting, a pop-up will appear on your mobile screen asking for permission. Grant permission for casting. Now you can enjoy watching Netflix on your Roku TV.
And there’s no denying that bigger screen means bigger fun!
Part 4: Wrapping up
When it comes to watching Netflix on Roku TV, users can experience a lot of problems. The major problem is due to internet connectivity/speed and many problems require resetting the Roku app.
To avoid the hassle of resetting devices, AirDroid Cast offers a simple and free solution for watching Netflix on TV. It requires a low space and its compatibility with all browsers makes it the first choice of users. Moreover, users can enjoy the lag-free experience and high-quality streaming.
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