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What Makes IT Managed Services Hard to Scale?

  • Inconsistent Operations Across Clients

  • Repetitive Device Management Tasks

  • Limited Visibility Across Fleets

  • Manual Alert Triage & Follow-Up

  • Disconnected Tools & Device Context

  • Growth Tied to Technician Headcount

Transform IT Service Delivery and Support More Customers

Extend traditional device management with AI-powered workflow automation that standardizes service delivery, reduces manual intervention, and expands technician capacity.

Automate Routine Device Operations from Inspection to Reporting

Tailor prebuilt workflow templates into customer-specific SOPs. Connect issue detection, response, verification, and reporting, with configurable approvals for high-risk actions and technician-led remote support for exceptions.

Examples of routine work you can automate:

Automate scheduled fleet checks on connectivity, battery, storage, critical apps, kiosk status, etc. Prioritize issues and report affected devices with a fleet health summary.
Explore More Automated Device Operations Templates

Scale Managed Services Without Scaling Headcount

Use proactive monitoring and automated device operations to reduce technician time spent on routine work, shorten mean time to resolution (MTTR), support more client fleets per technician, and help meet SLA targets.

What you can achieve:

Extend core MDM with intelligent and automated device operations to deliver higher-value managed services.
Scale Managed Services Without Scaling Headcount

All-in-One Platform, Built for Modern IT Teams & MSPs

AirDroid Business brings device deployment, fleet monitoring, remote operations, day-to-day management, and service reporting together, helping teams deliver consistent service and keep customer fleets ready for business.

Deploy devices faster and establish a consistent operational baseline across customers, projects, and locations.

Multiple Enrollment Methods

Deployment Code/Package, USB ADB (Device Owner), Android Enterprise QR, Zero-touch, and Samsung KME.

Pre-configured Templates

Auto-apply groups, restrictions, and required apps during enrollment.

Standardized Device Provisioning

Reduce manual setup and keep deployments consistent across customers and locations.

Stay in Control as Service Scale

Maintain Customer Boundaries

Separate customers, projects, and locations with scoped access controls and multi-level device organization to protect data in multi-tenant MSP operations and prevent cross-customer misoperations.

Accountability Across Teams

Apply role-based permissions and maintain a complete record of operational activity. Track who performed each action, when it occurred, and what changes were made.

Guardrails for Critical Operations

Configure approval steps and action verification for sensitive or high-risk actions to reduce the risk of unintended changes. Keep control over high-impact actions while maintaining operational efficiency.

Hear from our customers

remote management of digital signage

"Aura manages a Global fleet of Android Media players for our customers. Have the ability to centrally manage the fleet remotely including pushing application updates and remote controlling devices, speeds up the support time for our customers and keeps their devices up to date all of the time, saving hours, and the costs of travelling to site."

Andy Smith, Product Specialist

Aura Futures, United Kingdom

Access device at distance

"AirDroid Business allows us to have full access and control over thousands of devices despite distance—a great remote device management tool for Android. It is very easy to use and set up, and our main clients and partners love it, too."

Stephane Valcauda, CEO

Interactive Solutions

Build & Scale Your IT Services with AirDroid Business

Free Trial See pricing

Learn about AirDroid Business Partner Programs

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Reseller Partners

Sells industry-leading MDM and remote control solutions

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MSP Partners

Offer AirDroid Business as a subscription service to your customers

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Partner Programs

Explore AirDroid Business Partner Programs to help you grow your business

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