AirDroid Remote Support is Capable of...
Real-Time Fast Support
Engage directly with users for instant support or collaboration. Perfect for IT help desks, interactive customer service, and remote learning where live participation is key.
Always-On Unattended Remote Access
Manage and support remote unattended devices anytime with black screen mode to ensure security privacy. Ideal for after-hours maintenance, server management, and accessing your work environment from anywhere.
Lightweight Remote Management
A secure, reliable, and user-friendly remote control and management solution for businesses. Gain complete visibility of all your IT assets on one dashboard. Assign roles with various levels of access rights and manage devices by grouping.
Windows Support
Securely connect to and control remote Windows devices from PC (Windows & Mac).
Android Support
Complete remote access, control & support solution for Android devices.
iOS Support
AirDroid Remote Support provide remote support by screen sharing of iOS.
Remote Troubleshooting Features for Enterprises
Remote Control
Remotely control Windows & Android devices with secured session.
Screen sharing
Mirror the screen of a remote device to provide support.
Voice Chat
Instant and secure voice communication for remote support.
Messaging & File Transfer
Directly send text messages, documents, or images to the controlled end.
Black Screen Mode
Force a black screen on the controlled device to protect confidential contents.
AR Camera (Android&iOS)
Connect to an Android/iOS device's camera and place 3D markers onto real-life objects to troubleshoot physical equipment.
Controllable Clipboard & Keyboard
Allow or disallow control terminal to perform copy-paste and keyboard control operations.
Log Record
Gain quick access to remote session logs and stay in control of device activities.
Permission & Device Management
Assign permissions and policies for teams, individual users, and devices.
The Comprehensive Remote Support Solution to Meet All Needs
-
Quick IT Support
Quickly resolve IT issues for employees regardless of their location to minimize downtime and maintain productivity.
-
Enhanced Customer Support
Facilitate real-time remote device support for customers. Establish remote PC, Android & iOS access to troubleshoot faster and ensure customer satisfaction.
-
Secure Remote Work Access
Providing employees with secure and seamless access to their office Windows desktops, ensuring they can work from anywhere without compromising on functionality or security.
-
Proactive Monitoring and Maintenance
Enable IT admins to access corporate devices and apps without leaving their desks. Check, monitor, reconfigure, and optimize corporate assets efficiently and cost-effectively.
And More...
Reap the Benefits of AirDroid Remote Support
Quick and Easy to Connect
Get secure, easy & quick access to devices with just a few clicks, without the need of sharing ID and password.
Industry-leading Security
All remote support sessions secured by AES-256-bit encryption, TLS 1.2, and other industry-grade security features, such as two-factor authentication, conditional access and more.
Reduced Downtime
Help IT teams address technical issues on the air and save all the hassle of on-site supports anywhere, at any time.
Scalability
Best for support a large number of devices and users, making them ideal for growing businesses across different locations.
We're Trusted by Users Globally
20M+
Installations
150M+
Remote Sessions
1M+
Global Customers
An Acclaimed Remote Support and Control Solution
We originally planned to purchase AirDroid Business, but after communicating with the sales team, we ultimately chose AirDroid Remote Support, which is a lightweight app. Our point-of-sale terminals are present in various chain restaurants, and now we can rely on it for simple device management by member and group, and for regular remote inspection and maintenance.
The remote connection of AirDroid Remote Support is more stable than Splashtop, which our company has used before, and I especially like the AR Camera and Tutorial Gesture features, which allow my customers to see exactly where the trouble is, saving them a lot of communication costs!
I am a loyal user of AirDroid Business. We use it to remotely manage our digital signages deployed in major business districts. Now we are expanding our customer service team for enterprises. AirDroid Remote Support is a perfect fit for our needs! It's easy to use and helps us support our customers very efficiently!
I selected many remote control software for my company, such as TeamViewer, Splashtop, Anydesk, etc., but I eventually chose AirDroid Remote Support because the connection speed and quality are beyond all my expectations! The interface is simple and the operation is very easy. Just find the device in the list, tap to connect, and you can access and control it remotely even when the other party is not around.
I was struggling with the high cost of renewing my TeamViewer subscription when I came across AirDroid Remote Support. I have to say that it has been a real solution to my problem! Now I can spend less money and still be able to remotely maintain beverage vending machines all over Europe from my office like I used to.
